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by Michael O'Mara, on Jun 1, 2022 3:37:01 PM

Customer retention is challenging. It’s a different process and skill set than acquisition. Now that you’ve successfully converted a prospect into a customer, the big question begins to form: how …

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Topics:HubSpotCustomer ExperienceClickUp

by Michael O'Mara, on Apr 28, 2022 3:00:00 PM

In today’s world, purchasing a product or just being a customer can feel like an assembly line. Long , queues, product shortages, and the feeling that all of these businesses …

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Topics:Inbound MarketingCustomer Experience

by Michael O'Mara, on Apr 12, 2022 9:15:00 AM

We’re talking money here, folks. TikTok doesn’t pay its creators fairly. This is a choice in stark contrast with competitors like YouTube, who (in most cases) pay their creators fairly …

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Topics:BrandingCustomer Experience

by Michael O'Mara, on Jan 4, 2022 8:31:27 AM

Practicing smart, helpful marketing means sending emails to real people from real people. And turns out, instead of spamming your subscribers with nonsense, you’re curating content that is valuable to …

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Topics:StrategyStoryBrandCustomer Experience

by Michael O'Mara, on Nov 8, 2021 9:30:56 AM

As a member of Generation Z, or Gen-Z, I understand what makes us tick. Maybe you’ve tried to figure us out and just sort of keep doing what you’re doing …

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Topics:StrategyInbound MarketingCultureCustomer Experience

by Kim Garmon Hummel, on Oct 25, 2021 12:50:02 PM

What is Audio Branding? Audio branding is the sonic identity of a company. A carefully crafted and tested audio brand strengthens your company and establishes a clear identity that resonates …

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Topics:BrandingStrategyInbound MarketingCustomer ExperienceSEO

by Michael O'Mara, on Oct 20, 2021 1:10:06 PM

No matter what your situation is, if you have a website for your company, SEO is important. Whether your business is new or old, small or large, struggling or successful, …

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Topics:StrategyDoInbound MarketingCustomer ExperienceSEO

by Michael O'Mara, on Sep 20, 2021 8:30:00 AM

It’s 2021. Marketing has changed. Our entire world has changed. Consumers are smarter, busier, and challenged like never before. That means they live and function in an ocean of increasingly …

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Topics:StrategyHubSpotInbound MarketingCustomer ExperienceSales Enablement

by Savannah Lyons, on Aug 31, 2021 10:50:57 AM

Here’s the thing: branding your company is both an art and a science. It’s an art because it should be intuitive, emotionally driven, and exists to connect with your audience …

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Topics:BrandingCustomer Experience

by Michael O'Mara, on Aug 11, 2021 11:13:38 AM

Your customers are using Facebook and Google every single day to browse, search, and discover. But which one is best for your business? The goal of this blog is to …

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Topics:RevOpsStrategyCustomer ExperienceAdvertising