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by Kim Garmon Hummel, on Feb 24, 2021 12:00:00 AM

Think about a time when you dined at a restaurant and the experience was excellent. Got it? Okay, now, what made it excellent? How about a time when you had …

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Topics:StrategyReadCustomer Experience

by Kim Garmon Hummel, on Feb 13, 2020 12:00:00 AM

So, you want to increase your bottom line. Age-old wisdom says you just need to be in front of more people. Whether that means doubling the number of cold calls …

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Topics:RevOpsReadCustomer ExperienceSales Enablement

by Taylor White, on Nov 5, 2019 12:00:00 AM

On Friday, November 1st, hundreds of leaders in the Memphis community gathered on the University of Memphis campus for the 12th Annual Leadership Memphis Multicultural Breakfast. The panel was comprised …

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Topics:CultureCustomer Experience

by Kim Garmon Hummel, on Aug 16, 2018 12:00:00 AM

That sounds asinine, doesn't it? Well, it's not... Here's the trick...Stop selling and start HELPING. You might be thinking, "but Kim, help is a 4-letter word in sales?!?" (You might …

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Topics:RevOpsReadCustomer ExperienceSales Enablement